CARE & USAGE

Reusable plastic drinkware can deliver long service life
in busy hospitality and event environments. This guide
explains the key factors to consider when assessing
dishwasher use in commercial settings.

Start with the manufacturer’s guidance for the specific cup. Reusable plastic drinkware can be made from different materials and constructions, and cleaning recommendations may vary. Confirm any stated care instructions for the finished product before placing cups in a commercial dishwasher.

If no guidance is provided, talk with your supplier about the intended use and cleaning environment so you can agree on an appropriate approach for your operation.

If you plan to use a commercial dishwasher, run a small trial with a sample of cups. Inspect the cups before and after the trial for any visible changes such as clouding, scratches or loss of clarity. Check critical areas including the rim, base and handle (where applicable).

A trial helps you understand how the cups perform in your specific washing environment and allows you to adjust the process if needed.

Commercial Wash Trial Record (Example Layout)

Follow the intended loading method for your cups. Place them securely in suitable racks to reduce movement during the wash cycle and avoid contact with heavier items. After washing, allow cups to cool and dry properly before stacking or storing.

Stack only products designed for stacking and follow their instructions.

Correct handling can help maintain appearance and extend the usable life of your reusable drinkware.

Clouding may result from deposits, abrasion or material damage. Ask the supplier or equipment specialist to identify the cause before changing chemicals or cleaning methods. Take cracked, damaged or otherwise unsuitable items out of service. Use only approved cleaning products and follow the care instructions for the exact cup and decoration.

To support consistent use, consider including care instructions in your purchase agreement or product documentation. Clear guidance on cleaning and handling helps your team maintain appearance and performance over time, especially across multiple locations or event sites.

Your supplier can work with you to provide practical instructions based on the product design and your intended use.

Can reusable plastic cups
go in a commercial
dishwasher?

It depends on the specific product and washing process. Always check the manufacturer’s guidance and run a trial in your own environment.

Why do plastic cups sometimes
look cloudy after washing?

Clouding can result from a combination of factors such as detergent chemistry, water quality and mechanical contact during the wash cycle.

How can we help maintain
a clear appearance?

Use appropriate detergents, load cups correctly in racks and avoid contact with heavier items. Regular inspection also helps identify changes early.

Should we include care
instructions for our staff?

Yes. Clear, simple instructions help ensure consistent handling across hospitality or event environments.